Report by: Ripoff Admin Report ID: 102 21st March 2018 Views: 148 Category: Banking and Financial Services >> SMEs Micro-Lenders;

Waumini Sacco : Please offer justice to your unhappy client

Greeting Waumini Sacco Society Ltd. 
 
I am disappointed by the inferior service by the Waumini Sacco Society Ltd. 
 
In my correspondence dated 8 February 2018, following the failure of the Catholic University of Eastern Africa to remit my debt service deductions for more than one year, I requested for your advice on how I could make direct remittances to Waumini Sacco Society Ltd. 
 
Your officers advised me to create a standing order in favor of Waumini Sacco Society Ltd.
 
I created a standing order in favor of Waumini Sacco Society Ltd through my bankers Standard Chartered Bank of KES20500 a month. The monies will be remitted to the Waumini Sacco Society Ltd. KCB account. 
 
I have received confirmation from Waumini Sacco Society Ltd staff that the standing order in favor of Waumini Sacco Society Ltd through my bankers Standard Chartered Bank of KES20500 has been received by the Waumini Sacco Society Ltd in the month of March 2018. 
 
However, your officers are unwilling to advise the Catholic University of Eastern Africa to stop any further deductions from salary towards Waumini Sacco Society Ltd until I provide a “… copy of standing order that you placed with your bank to enable us instruct Catholic University of Eastern Africa to stop deductions from your salary.”
 
I have will endeavor to email a copy of the standing order instructions once I receive a copy from the Standard Chartered Bank. 
 
However, I will hold the Waumini Sacco Society Ltd and its officers jointly and severally liable for any inconveniences caused to me and financial losses I suffer if the Catholic University of Eastern Africa makes further deductions from my salary towards the Waumini Sacco Society Ltd from the date on which the first standing order was received by Waumini Sacco Society Ltd from my bankers.  
 
I appeal to the Waumini Sacco Society Ltd to improve its customer service and customer responsiveness. 
 
 
Regards
 
William Kinai
Waumini Sacco Society Ltd Membership number: 10024 


 

Report & Rebuttal

Respond to this report!
Also a victim?
Repair Your Reputation!