My wife ordered PERFUME online, delivery address was my office in CBD Town.
The item came to my office in the afternoon, and only manage to reach my home at 9pm. When my wife received the per...
Hallo Cofek, Today i am a very disappointed and annoyed client. Today, at about 10.00 am i walked into Tuskys supermearket along Tom mboya street. I picked 500 ml water and paid for it; i wa...
I am writing to you for your help as a consumer whose rights have been/were violated if not abused at Tuskys Supermarket ZION MALL in Eldoret. on 22-03-2018 at 2.01 pm.
As a regular custo...
I bought a designer watch from a gift shop called Timeless Gift located on the first floor of garden city Mall on Thika Road.
Within a day (27th March) of wearing the watch the strap br...
I trust that you will give this matter the urgent attention it requires.
Nestle Kenya has a sacco called Specialists Sacco which has been grossly mismanaged and has inconvenienced many of its l...
Greeting Waumini Sacco Society Ltd.
I am disappointed by the inferior service by the Waumini Sacco Society Ltd.
In my correspondence dated 8 February 2018, following the ...
I had bought an one eigth of an acre of land in kajiado.Bethany City phase 3,plot no 413.
I made a payment of 275,000 from my acc.to Diamond property ,cooperative bank acc.only to be told it was a wr...
As a Ramtons customer, I would like to bring to your attention an issue regarding a fridge (Model No. RF/158) I purchased via Jumia, order no. #308987979 on 9th February 2018.
Only to get home and fi...
Hello there. As a consumer, I have a great concern but don't know where to address. I am so perturbed with the racism that is in the series of "Varshita" Auntie Boss program.
As much as the program i...
My names are Polly Gakii John. I posted this on your Twitter handle and I’m here to explain more as requested.
I have known Donald Oluoch Baraza since college and he did car imports and ca...
I applied for contract cancellation in May of 2012,on vacating the premise but to date im still rrceiving notification of billing information. Most recent being Dear HELLEN NATECHO KHAREMWA, ACCOUNT N...
I bought a microwave at e-zone, TRM. It was 7800. On reaching home I noticed that the display was ill-fitted and it was scratched on the inside and outside. This purchase was at 7Pm. I couldn’t ...
President Uhuru Kenyatta has unveiled names of nominated Cabinet secretaries, principal secretaries and ambassadors to various countries.
Here is the full statement:
Fellow Kenyans as I ment...
David Ohana,It is in good faith that we once again write to you and hope this finds you well. We had really hoped that our relationship would have improved since our last communication an...
I transacted using Airtel Money to pay for eCitizen services; however, did not receive a confirmation of the transaction. When I called their contact centre, they indicated that they were having issue...
I worked for from November 2014 to December 2016. The terms of employment were contractual basis.
My last contract expired at the end of June 2016 subsequently I applied for renewal. Five months down...
I'm Martin Njeru, I've been a member of Equity Bank since 2005,Acc-025010147***; but the experience my wife had today at your Ukunda branch needs addressing.
She had picked loan application forms fro...
Am writing to complain about something I’ve observed and have been a victim of as well where the public has been and is still currently being extorted by the above mentioned parties.
It’s...
I am writing to seek your advice on the above issue.
On 16-Nov-2017, there was a fraudulent transaction in my cooperative account (Visa card issuer). I learnt about it on 10-Jan-2018. I've had a long...
I bought 1000 ksh Credit and it was not credited to my account and after contacting customer care they did not respond on the issue .................. .............
Good Afternoon Cofek/Ripoff Team:
I was going through a website about PRC being a con company and heard that you can help me.
I bought land in 2014 at Aberdare View and Mount Kenya...
It is now more than a month since a lodge a complaint with your support team and unfortunately nothing has been forth coming. Does is mean the amount paid via your payment platform is unrecoverable? K...
You blatantly lied to me on several ocassions that you were sorting out the refund. And I have the call recordings on that.
Secondly, what you advertised online is a lie. You stole pictur...
I would like to complain about the services provided by Telkom. I bought a 4G data line December 2017. Ever since I have had more downtime than service provision.
Several phone calls later and ...
Exercise increased caution in Kenya due to crime. Some areas have increased risk. Read the entire Travel Advisory.
Do not travel to:
Kenya-Somalia border and some coastal areas due to&n...
Hello Cofek/Ripoff Kenya Team:
My name is Brian and I am writing to you in regards to a vehicle that I was trying to purchase, a 2006 C180 W203.
I was referred to the vehicle by an...
I would like to report the Dolphin Group Kenya in order to protect future consumers.
I am a managing director who flew down from Addis Ababa to Nairobi for a course on "Finance for Non Finan...
I bought a phone for my uncle online a week before Christmas and paid on checkout. I selected the express delivery option so he could get it in good time. I received two emails and three texts asking ...
Its been at least 4 months since i applied for water supply at Kitengela, Kapuitei area. Up until today i have not been supplied with a drop of water. I did the piping work as instructed by the EPZ su...
These fraudsters have been taking investors for a ride.they have sold our produce but won't pay and to top it up they don't pick our calls...
I bought land with Diamond property merchants(DPM),August 2016 and immediately invested in the agribusiness which was being managed by their agent SME Resource Centre.As per our agreement,investors we...
Hello,
As a consumer protection organisation, I would like to know what COFEK is doing about this because I think that it is wrong for the government to dupe its people to win an election then all of...
Today the 1st Jan 2018 I visited the estate minimart to buy ugali flour. I luckily found the 2-kg subsidised unga going for 90bob, but on reaching the counter the cashier insisted I pay 120bob. When I...
I went to the said store to do some shopping on 01/01/2018 and among the things I bought was 1kg rice. The said goods did not have a price tag and on proceeding to the cashier, it was billed as ...
My name is Francis and I am the chairman of Bethany Phase 4 Investors Committee. I called your offices earlier to book an appointment for Thursday 21st Dec 2017 at 2PM to allow the investors committee...
Dear Jubilee Team,
I made a call yesterday at 16.44 hrs to your service agent under phone no 0722 205 327 and was advised to send this email.
I would like to request you NOT to hon...
Dear Sir/Madam,
The above matter refers; I did advance Mr Mugambi 5000/-(Five thousand shillings) over 5 years ago while he was working with the IEBC and had been posted to Eldoret where i lived and ...
On Fri, Dec 15, 2017 at 7:38 PM, Kajal Patel <kajal@... > wrote:
Hi, I am really disappointed by the pizza purchase today. I ordered one large margarita and two garlic breads. I was i...
Kenya National Examinations Council (KNEC) and possibly ministry of Education plan to take more time to sort out the release of KCSE 2017 results is in the right direction. As from some media reports ...
Dennis Itumbi, the Senior Director of Innovation, Digital and Diaspora Communication in the Office of the President, sent a heartfelt message to senior political reporter at the Citizen TV Jacque Mari...
As you aware, Mombasa Road section between Nyayo Stadium and Jomo Kenyatta International Airport is costly in traffic jams from 1st January to 31st December every year.
We are aware that plans by the...
My name is Titus Jumbe,
In the month of October 2017, I went to a shop and bought four bottles of CocaCola products.
One of them was half (1/2) litre Glass bottle Fanta Orange for my kids. Bef...
I served this company for almost a year after which I moved on to another job since I couldn't put up with salary delays and failure to look into proper remuneration of employees. I could also not sta...
I use power for my pc, tv & lighting between 2000hrs & 0000hrs[averagely] and i'm billed 1k(that is more tha 50 units consumed).
At one time i complained and my bill dropped to about sh. 400 ...
Telkom Kenya (www.telkom.co.ke) wanakuscubribia games, every time u load airtime it gets slashed e.g 50/- u complain, they can't do anything. Pathetic Customer Service they've by @Nel_kimz (Twitter)
...
Zuku I have seen your feedback ... As stated earlier, you sent me a text giving me a discount of Ksh 1090. I've made the payment. Still no internet connection. Either reconnect my internet or refund m...
I used to believe @JumiaKenya online shop can be trusted with our money and ignored bad reviews on their facebook page till I fell victim.
Refund my money or else deliver what I ordered for. I've pho...
I bought land from Diamond proprty merchants on 13th june 2016 that's Bethany phase 1 because of an agribusiness project with a promise of 215000 being the minimum returns every six months. The first ...
SME Resource Center is a fraud, I was duped to buy land and purchase greenhouses with handsome returns. Now they have refused to pay me my returns and worse they continue to harvest from my land. Fell...
I paid for a monthly subcription on 25/11/2017 but by 15th Dec it had expired then at first I was asked to pay Ksh 260 then after complaining the figure reduced to Ksh 116...
I bought the tablet in 2015 from fonexpress shop at Nakumatt junction mall. It's battery developed problems in August 2016and finally died in January 2017. (As you can tell by my complaint, a funeral ...
At @Barclays_Kenya queensway branch and the electronic queuing system is down. Surprisingly the "manual" queuing is working 10x faster!! Anybody else experienced the same? @ConsumersKenya
By @Common...
I invested in a greenhouse 8X30 in Oct 2016 at Daimond properties ltd Bethany phase 1 plots with a promise to get return on investment amounting to 400,000 every six months(One season). So far two sea...
A Texas-based political media company that has worked for Donald Trump generated online attack campaigns against Raila Odinga in the run-up to the August presidential vote, a new report finds.
...
Diamond Property Merchants alongside Nguzo International have failed to deliver their promise to customers on the agribusiness seasonal(6months) payout!! They excited the market with their advertiseme...
@ConsumersKenya @RipoffKenya Beware of Kenol Kobil, South B opposite Mater Hospital as they are hoarding super petrol and claim to not have any stock.
This was a decision to hoard fuel and make exorb...
POLICE, NTSA and National Highways Authority in a joint statement, blame the Salgaa road accident deaths on overspeeding, lane indiscipline, reckless driving and drunk-driving. Standard bumps and rumb...
My name is Angela and I have been waiting for two (2) titles from The Property Reality Company since February 2016. I purchased two (2) pieces of land and all they have done is take me round in circle...
Diamond properties merchants advertised for agribusiness deals on print and TV whereby one was buying a plot in Kajiado Bethany Phase at kshs 450,000 and and pay for greenhouse at ksh 290,00...
Diamond Properties Merchants with their affiliate company Nguzo International Ltd that are the leading in Agribusiness in Kenya are Scammers. They are leading because of Investors monies that they che...
Dear Sir/Madam,
Would like to draw your attention to privacy violations by mobile loan apps operating in Kenya such as TALA and BRANCH. The apps violate your privacy by accessing all your text messag...
I would like others to be aware of this incident involving Kenya airways.
I purchased two tickets for a total of Ksh. 26550 and I paid twice since I did not get confirmation the first payment I sent....
Dear Sirs,
In an effort to make some cash, i Invested Kshs. 249,000.00 in a company called Vikings Company Ltd run by Edwin Kamau of 0727855176, 0770607422 and 0739814853, info@viking-cap...
Hi,
I'm writing to lodge an official complaint on your payment terms.
At checkout, (refer to order: CBDP-305773549-9GV) your site clearly provides that one can pay for goods during pick-up eit...
The #JusticeForCatherineWanjiru has taken a new turn after the fraudulent Kenya Women Finance Trust, led by one Jennifer Riria,made numerous calls to Catherine to drop her complaint from Cof...
The Director of Immigration, Ministry of Interior and coordination of National Government,
Dear Sir,
RE: TRACEY BARNES – RACIST OF THE WORST ORDER IN EABL
Iam an employee who left East A...
PRC, the company styling itself as selling land together with exaggerated projected earnings in green-houses is caught in the eye of the storm after several complaints were received at Cofek.
Among t...
